Five working systems we built.

Practice Manager · Healthcare · NSW

+38% bookings recovered

A 12-clinic GP network was missing a third of its inbound calls. A voice agent picked up the rest. Three months later, the books were full.

• Voice
• Claude
• PMS sync

Operations Director · Professional services · VIC

12 hours saved per partner per week

A Melbourne professional-services firm was burning partner hours on intake. A Claude-driven brief assembler put the first draft on the table in minutes, not days.

• Claude
• Document pipeline
• Practice management

Founder · Retail · QLD

4 person-days a week recovered

A multi-store retailer was stitching inventory data across three platforms by hand. A scheduled pipeline now does the reconciliation overnight; the team sees discrepancies on Monday morning instead of Friday afternoon.

• n8n
• POS sync
• Reconciliation

Knowledge Lead · Cross-vertical · AU

60% faster answer time

A national membership body was answering the same five questions on every internal call. A retrieval-augmented assistant now grounds every answer in the source policy, with the citation on the page.

• Claude
• RAG
• SharePoint sync

Service Lead · Cross-vertical · AU

92% inbound calls answered

A second voice-agent deployment outside primary healthcare — same playbook, different shape of caller. The agent picks up after-hours, hands off to a human when the call moves outside its scope.

• Twilio
• ElevenLabs
• Claude