Practice Manager · Healthcare · NSW
+38% bookings recovered
A 12-clinic GP network was missing a third of its inbound calls. A voice agent picked up the rest. Three months later, the books were full.
Operations Director · Professional services · VIC
12 hours saved per partner per week
A Melbourne professional-services firm was burning partner hours on intake. A Claude-driven brief assembler put the first draft on the table in minutes, not days.
Founder · Retail · QLD
4 person-days a week recovered
A multi-store retailer was stitching inventory data across three platforms by hand. A scheduled pipeline now does the reconciliation overnight; the team sees discrepancies on Monday morning instead of Friday afternoon.
Knowledge Lead · Cross-vertical · AU
60% faster answer time
A national membership body was answering the same five questions on every internal call. A retrieval-augmented assistant now grounds every answer in the source policy, with the citation on the page.
Service Lead · Cross-vertical · AU
92% inbound calls answered
A second voice-agent deployment outside primary healthcare — same playbook, different shape of caller. The agent picks up after-hours, hands off to a human when the call moves outside its scope.
Compliance Operations Lead · Cross-vertical · AU
90% extraction accuracy, every value linked to its source.
A compliance team was re-typing vendor PDFs into a spreadsheet nobody trusted enough to act on without re-reading the source. We built the thing that earned the trust.
Compliance Operations Lead · Cross-vertical · NSW
Every answer flagged when the source policy is past 18 months
An enterprise compliance team had two teams asking the same policy questions and pulling answers from documents nobody had checked for currency in years. An internal assistant now answers in plain language, cites the clause, and flags the answer when the underlying policy is stale.